Book a service/repair

Service duration: 1-2 weeks

A full service includes:
Disassembling the individual parts and cleaning in several stages to remove old oils and dirt from the movement.

The individual parts will then be checked under a microscope for wear and replaced if needed. The parts will then be lubricated with Swiss oils and assembled again.

After assembly several tests follow such as testing the movement on a timegrapher and regulating the movement. Waterproofing is optional (€35), the gaskets will be re-greased and the water resistance tested at 60m/6 bar.

Included in the price is hands, dial or date wheel replacement work.

Terms of Service

Shipping 
Please include a note in the package with your:
• Name
• Email address (optional: reddit username)

Watches will be sent back using PostNL (or DHL if requested) securely packaged in bubble wrap. Shipping costs are to be covered by the customer: €10 within the EU, €5 within the Netherlands.

Payments
Payments are to be made after completion and via Paypal F&F,  Apple Pay, Tikkie or bank transfer.

Warranty
• I will do my best to perform a quality repair, but take into account that reps are not manufactured with the same standards and tolerances as genuine watches. I warranty my work for one month.  Issues that arise due to improper use or water damage is not covered by the warranty, please make sure to always screw down the crown after setting the time or winding. 

• Warranty covers labour only, does not include costs related to failed parts, unauthorized modifications or repairs, or other external causes that would be out of my hands.

Repairs and Services 
• An initial quote will be given before the customer ships the watch. This can be the quote for repairs and services or the initial diagnosis.

• Please note that rep movements are not machined with the best tolerances, and in small cases this leads to problems even with proper cleaning and oiling, and thus can just not be fixed. I'll do my best to offer an alternative solution (such as a movement swap) but this will have to be paid for.

• The given price of a full service is an estimate, if damaged parts have to be replaced it will be discussed before moving on. 

• Pictures will be provided to keep you updated about the service.

• I use Swiss Moebius oils and greases, which are the industry standard for watchmaking.

• Movement regulation is done within +/- 10 seconds a day. Date change will be within +/- 10 minutes of midnight.

• Spare parts from repairs/movement swaps are kept for my spare parts collection and a trade-in discount is offered depending on how broken/defective the parts are. Unless you would like them back.